Shipping Policy

All orders will be processed and shipped out within 1 to 3 business days after successful payment confirmation. Business days exclude weekends and official holidays, so slight delays may occur during holiday periods.

Once your package departs our warehouse, the standard delivery transit time ranges from 6 to 12 days. Delivery timelines are estimated references and may be slightly extended due to logistics sorting, local postal peak seasons or occasional customs clearance checks, which are beyond our control.

We provide complimentary shipping for every single item in all orders. There are no hidden delivery charges, weight surcharges or additional shipping fees of any kind, regardless of the quantity of products you purchase. No minimum order amount is required to enjoy zero-fee shipping service.

After your order is dispatched, a tracking number will be sent to you so you can monitor the real-time transportation status of your package online. If your tracking information fails to update for a long period, you may reach out to our customer support team with your order number for assistance.

We take full responsibility for properly packaging all skincare goods to avoid damage during transit. In rare cases where items arrive broken or defective due to shipping mishaps, please contact our support staff promptly with photos of the package and damaged products to resolve the issue accordingly.

We reserve the right to adjust shipping timelines and logistics arrangements without prior notice based on global logistics operational changes. All shipping services follow the policy terms displayed on this website at the time you place your order.